At Jcodex, we take your privacy and data security seriously. We value the trust you place in us and are committed to protecting your personal information while ensuring a secure experience with our products and services.

1. Your Privacy Matters to Us
We understand the importance of privacy and your desire not to receive unwanted communications. We respect your right to control your personal data and have designed this policy to explain:

• What information we collect
• How it is used
• How your data remains secure

2. Information We Collect & How We Use It
When you purchase our plugins, your financial information is not handled by us directly. Instead, all payments are securely processed through trusted third-party payment gateways—PayPal and Stripe.
We collect and store the following minimal data:

• Your name and email address – Used for order identification, license generation, and support
• Feedback form data – Used to improve product quality, user experience, and documentation
• Deactivation feedback – Helps us enhance plugin features and resolve user pain points

All customers are assigned an anonymized nickname for support purposes. No sensitive financial data is stored or visible to us.

3. Use of Feedback & Diagnostic Data
If you deactivate one of our plugins, you may be asked to submit feedback through an optional form. This data may include:

• Plugin name and version
• WordPress and WooCommerce versions
• Reason for deactivation
• Basic server/environment details (e.g., PHP version, locale)
• Your optional comments

This information is used solely to improve plugin functionality. We do not collect personally identifiable data in this process, and all submissions are handled with your consent only.

4. Payment Security
Your payment details (credit/debit card numbers, etc.) are handled exclusively by:

• PayPal – https://www.paypal.com
• Stripe – https://www.stripe.com

These platforms are globally trusted and equipped with advanced fraud protection and encryption technologies. Jcodex only receives confirmation of the transaction—not your card or financial credentials.

5. Is Your Data Safe with Jcodex?
Yes. We do not sell, rent, lease, or misuse your personal information.
Any data we collect is:

• Used strictly for order processing, license activation, and product improvement
• Stored securely
• Never shared with third parties without your explicit consent (unless required by law)

We operate fully in accordance with WordPress.org’s guidelines on user data and privacy.

6. Summary

• We collect only the data necessary to deliver and improve our services
• We do not store or process personal financial information
• We do not track or collect any analytics or sensitive data from your website
• We abide by all applicable data privacy regulations, including GDPR-compliant practices

Your trust is important to us, and we are committed to maintaining it through transparency and ethical data handling practices.